Privacy Policy
Introduction
This notice describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully.
Our Commitment to Your Privacy
We are required by law to protect your health information. This notice explains how we use and share your information, and your rights regarding it.
How We Use and Disclose Your Health Information
- Treatment: We share your health information with other healthcare providers to coordinate and manage your care.
- Payment: We use your information to bill your insurance or collect payment for our services.
- Healthcare Operations: We use your information to improve our services, evaluate our performance, and address any concerns you may have.
When We May Use or Share Your Information Without Your Permission
We may use or disclose your information without your written permission for certain purposes, including:
- As Required by Law: To comply with federal, state, or local laws.
- Public Health Activities: For disease control, reporting births and deaths, or reporting abuse or neglect.
- Law Enforcement: In response to a court order, to identify or locate a suspect, or report a crime.
- Health Oversight Activities: For audits, inspections, or licensing.
- Safety Threats: To prevent or reduce a serious threat to your health or safety.
- Special Categories: Certain records, like those related to HIV, mental health, and substance abuse, receive additional protections under Ohio and federal law.
Your Rights Regarding Your Health Information
- Access: You can see or get a copy of your medical records. If we deny your request, you can ask for a review.
- Amendments: You can ask us to correct your records if you think something is wrong.
- Restrictions: You can request limits on how we use or share your information. We may not agree to all requests, but we will comply if the restriction involves payment for services.
- Confidential Communications: You can ask us to contact you in a specific way or at a specific location.
- Accounting of Disclosures: You can ask for a list of certain disclosures we’ve made of your information.
- Notification of Breach: You have the right to be informed if there is a breach of your unsecured health information.
- Paper Copy of This Notice: You can request a paper copy of this notice at any time.
Data Collection for Marketing and Analytics
In addition to protecting your health information, we also collect data for marketing and analytics purposes to improve our website and services. This section outlines how and why we collect this data:
- Types of Data Collected: We use tools such as Google Analytics and Meta Pixel to collect data on website usage, including browsing behavior, interactions with our site, and referral sources.
- Purpose: This data helps us understand user interactions, enhance website functionality, and tailor our marketing strategies to better serve our audience.
- Third-Party Services: We collaborate with third-party services like Google Analytics and Meta Pixel for this data collection and analysis. These services help us improve our marketing efforts and user experience.
- Data Sharing: The data collected for marketing and analytics purposes is not classified as Protected Health Information (PHI) and is used solely for operational improvements. We do not share this data with unauthorized parties.
- Opt-Out Options: You can manage your data collection preferences by adjusting your browser settings or using opt-out tools provided by these services. For more details, please refer to the privacy policies of Google Analytics and Meta.
Complaints
If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. There will be no retaliation for filing a complaint.
Changes to This Notice
We may change the terms of this notice at any time. The new notice will apply to all your health information and will be provided to you when necessary.
Contact Information
If you have questions or want more information, please contact us in writing.